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Frequently Asked Questions

Yes, the membership is valid across India. However, at present, benefits apply only at the participating hotels in Delhi NCR. The list of participating hotels will be expanded and updated from time to time.

It’s simple! Visit the ‘Join Now’ page on our website, purchase your membership, or share your details for our team to get in touch with you.

The annual membership fee is ₹5,000 inclusive of taxes.

While purchasing your membership, simply tick the ‘I want a GST invoice’ option in the Join Now form before completing payment. If you opted in, our team will reach out for your GST details and share the invoice. If you missed selecting the option, you can still request a GST invoice by contacting our Help Desk within 24 hours of purchase at +91 11 4186 8181 or helpdesk@buffetsandmore.com Monday to Saturday, 9:30 am – 6:30 pm.

The list of participating hotels is updated from time to time. You can always check the latest list here.

No. Benefits are exclusive to the member and cannot be shared or transferred.

Yes, prior reservation is mandatory. Hotels may deny benefits if prior reservation is not secured. Members are advised to review the specific hotel or outlet details on the Membership App before making any booking.

For assistance, contact our helpdesk, Monday to Saturday, 9:30 am – 6:30 pm at helpdesk@buffetsandmore.com or +91 11 4186 8181. You may also share your payment receipt by email, and our team will get back to you.

First, check the spam/junk folder of your registered email. If the welcome email is still missing, please contact our helpdesk, Monday to Saturday, 9:30 am – 6:30 pm at helpdesk@buffetsandmore.com or +91 11 4186 8181.

Sometimes payments take a little time to update. Please wait for a while and try again. If the issue continues, contact our helpdesk, Monday to Saturday, 9:30 am – 6:30 pm at helpdesk@buffetsandmore.com or +91 11 4186 8181.

For any login or activation issues, please contact our helpdesk, Monday to Saturday, 9:30 am – 6:30 pm at helpdesk@buffetsandmore.com or +91 11 4186 8181.

No. Only one membership discount or voucher can be applied per table, per visit.

As a member, you can purchase a second membership for family or friends (one only). Just click on ‘Buy 2nd Membership’ on the main screen in the app, fill the details, and complete payment. Your chosen recipient will get their welcome email and activation code.

Yes. Blackout dates include festive periods such as Christmas, New Year’s Eve/Day, and Valentine’s Day, as well as certain public holidays. Some hotels may have additional blackout dates – please confirm at the time of reservation.

Use the Refer a Friend section in the app. If 5 of your referrals join within 90 days, you’ll receive a complimentary membership.